Legal
Privacy Policy
This policy explains what personal data we collect, why we collect it, and the choices and rights you have.
Last updated:
1. Who is responsible for your data
IPTV Apollo is run by an individual, who is the data controller: [Operator name — to be confirmed], based in Morocco. Privacy contact: apolloplayerpro@gmail.com.
2. What we collect
| Data | When | Why |
|---|---|---|
| Order details: plan, price, dates, order status | When you place an order | To fulfil your order and meet accounting obligations (contract, legal obligation) |
| Messages you send us, and the email address you give | When you use the contact form | To answer your request (legitimate interests / contract) |
| Analytics data (pages viewed, approximate location, device type) | Only if you accept analytics cookies | To understand and improve the site (consent) |
Payment card details are never collected or stored by us. Payments are arranged with you over WhatsApp and completed through PayPal, under PayPal's own privacy policy. The website does not process payments itself.
3. Cookies
- Essential: the site has no customer accounts and sets no sign-in cookie. Your cookie-banner choice is remembered in your browser's local storage.
- Analytics (optional): if enabled on this site, Google Analytics cookies are set only after you accept them in the cookie banner. You can change your choice at any time using “Cookie settings” in the footer.
We do not use advertising cookies.
4. Who we share data with
We share personal data only with service providers that help us run the service, under appropriate agreements:
- Hosting and database providers
- PayPal, when you pay for a subscription
- WhatsApp, which we use to take orders and provide support
- Analytics provider, only if you consent
- An email or helpdesk provider, if we reply to you or email you about your subscription
We never sell personal data. Personal data is never included in analytics events.
5. International transfers
IPTV Apollo is operated from Morocco, and the providers we use (including WhatsApp and PayPal) may process your data in other countries. Where required, we aim to rely on appropriate safeguards, such as the providers' own standard contractual clauses.
6. How long we keep data
- Order records: as long as required by tax and accounting law.
- Support and order messages (including on WhatsApp): as long as needed to handle your request and any follow-up.
- Analytics data: for the period set by the analytics provider, only if you consented.
7. Security
The site has no customer accounts, passwords or login sessions. Information you send — for example a message through the contact form — is transmitted over encrypted HTTPS connections and stored by our hosting and database providers. No method of transmission or storage is completely secure, but we take reasonable measures to protect your data.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us. You can also complain to your local data protection authority.
9. Children
Our service is not directed at children and is intended only for adults.
10. Changes
We will post any changes to this policy on this page and update the “Last updated” date above.